IT Support Houston

Aligning ourselves with your business until we are as good as your IT department.

Proactive IT Support in Houston

IT-related problems come about for everyone. When they do, you need support in your area fast. PennComp can provide dependable IT support solutions at competitive prices. We integrate ourselves into your business until we are as good as your IT department.

Working with PennComp gives you unrivaled access to a highly skilled team of IT experts. With over 280 years of skilled IT Support experience, our skill sets are deep. You can just as easily get access to a help desk support agent as you can to a Level 3 engineer.

When you need us, we are only a phone call or an email away from coming to your aid. With over 95% of tickets resolved in 24 hours, our performance is unmatched.

One Goal
Fast response times with issues
fixed the first time

280+

Years Combined IT Support Experience

99.99%

Average Server & App Uptime

98%

PennComp Customer Retention

95%

Tickets Resolved in 24 Hours

9.60/10

Average Client Sat Rating

5+

Years Average Employment

Proactive IT Support in Houston

IT-related problems come about for everyone. When they do, you need support in your area fast. PennComp can provide dependable IT support solutions at competitive prices. We integrate ourselves into your business until we are as good as your IT department.

Working with PennComp gives you unrivaled access to a highly skilled team of IT experts. With over 280 years of skilled IT Support experience, our skill sets are deep. You can just as easily get access to a help desk support agent as you can to a Level 3 engineer.

When you need us, we are only a phone call or an email away from coming to your aid. With over 95% of tickets resolved in 24 hours, our performance is unmatched.

One Goal
Fast response times with issues
fixed the first time

280+

Years Combined IT Support Experience

99.99%

Average Server & App Uptime

98%

PennComp Customer Retention

95%

Tickets Resolved in 24 Hours

9.60/10

Average Client Sat Rating

5+

Years Average Employment

On-site IT Support in Houston

PennComp offers on-site server support, and other services like endpoint protection, cloud migration, and cybersecurity and network solutions. Our Houston support team will waste no time in coming to your side when you need on-premise support.

Our tech support allows us to rapidly identify and fix any problems that may arise. We have virtual expertise and human expertise to fix your physical and digital installations. When IT-related problems arise, a locally based IT support company helps prevent downtime. Once we resolve your issues, your productivity returns to normal, and business critical systems continue running.

You run your business—we run your IT.

On-site IT Support in Houston

PennComp offers on-site server support, and other services like endpoint protection, cloud migration, and cybersecurity and network solutions. Our Houston support team will waste no time in coming to your side when you need on-premise support.

Our tech support allows us to rapidly identify and fix any problems that may arise. We have virtual expertise and human expertise to fix your physical and digital installations. When IT-related problems arise, a locally based IT support company helps prevent downtime. Once we resolve your issues, your productivity returns to normal, and business critical systems continue running.

You run your business—we run your IT.

Awards & Recognitions

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Why Choose Us

We are Up to Date

At PennComp we stay up to date with the rapid changes in technology. This allows us to solve your IT problems using the latest tools and best practices. We also have an eye on the future. This means you can carve out your competitive edge today and maintain it tomorrow. Our IT support professionals will not only repair existing networks, but they will develop future-proof solutions that are customized to you, which will help you reach your business goals.

Modern Expertize

Our IT support services are tuned into the knowledge base of the modern IT company. We use the best of Lean and Six Sigma to give you the most efficient service which saves downtime and enhances your processes. Our company is a beacon for some of the brightest talents in the area. We put experienced IT engineers on your account so you can enjoy uninterrupted, high-quality service.

Excellent Service

We believe we are different from other IT support providers. We strive to create long lasting personal relationships based on trust and mutual value. We understand IT. We understand business. We see ourselves as an extension of your service offering. Our dedicated IT engineers will provide consistent service, personalized attention, and unmatched out-of-the-box thinking.

Message from President

“PennComp is dedicated to setting new and higher standards of community and customer service, motivated by pride in our work and a hands-on friendly approach. We are guided by the precepts of customer service, professionalism, planning, and proficiency.”

Scott Young
President at PennComp LLC

Scott Young (3)

“PennComp is dedicated to setting new and higher standards of community and customer service, motivated by pride in our work and a hands-on friendly approach. We are guided by the precepts of customer service, professionalism, planning, and proficiency.”

Scott Young
President at PennComp LLC

Partners & Alliances

We helped these companies reach their maximum potential.

Comprehensive IT Support Houston

Rapid Response

Powerful technology enables SMBs to compete against much larger companies. We’ll help you achieve your goals.

Infrastructure Monitoring

We will keep our eyes on your infrastructure 24/7 to ensure maximum availability.

Endpoint Protection

We use best-in-class technologies like ESET, TrendMicro, FortiNet and Cisco.

Also 2FA/MFA implementations for Cisco Duo, Google and Microsoft for VPN, domain, email and application access.

Email Services

Get the best of Google, Microsoft 365 and Exchange to enhance your collaboration.

Backup & Disaster Recovery

Get a robust backup and disaster recovery solution. We use top tools like Veeam and StorageCraft to keep your systems running.

Private Cloud Hosting Solutions

Get safe, scalable storage for your IT infrastructure. Our flexible solutions cater for offsite backups to protect your data.

Rapid Response

Powerful technology enables SMBs to compete against much larger companies. We’ll help you achieve your goals.

Infrastructure Monitoring

We will keep our eyes on your infrastructure 24/7 to ensure maximum availability.

Endpoint Protection

We use best-in-class technologies like ESET, TrendMicro, FortiNet and Cisco. Also 2FA/MFA implementations for Cisco Duo, Google and Microsoft for VPN, domain, email and application access.

Email Services

Get the best of Google, Microsoft 365 and Exchange to enhance your collaboration.

Backup & Disaster Recovery

Get a robust backup and disaster recovery solution. We use top tools like Veeam and StorageCraft to keep your systems running.

Private Cloud Hosting Solutions

Get safe, scalable storage for your IT infrastructure. Our flexible solutions cater for offsite backups to protect your data.

Fast And Responsive IT Support for Houston

Virus Disposal

If a malicious threat had endangered your endpoint, your network could be at risk. Viruses put your business in danger and can also cause you to lose time, money, and brand standing. Don’t allow malware to disable your business and paralyze your prospects.

If your computer’s performance has slowed down and is showing telltale signs of infection like unwanted pop-ups, call in the experts.

PennComp can identify and dispose of viruses and malware before your network is infected.

Computer Network Repair

When time is not on your side, network repair becomes vital. If issues affect you such as dropped connections, sluggish network performance, and non-responsive printers, you need help immediately. If left unattended, minor problems can snowball into bigger ones quickly. Don’t allow your staff productivity to drop as it is the key to your business survival.

PennComp is the IT support company of choice in Houston. We will diagnose issues in your network and dispose of any threats so you can concentrate on serving your customers.

Network Security

Not a day goes by without hackers penetrating systems around the country. Malicious threat actors never sleep. Let us install zero trust architecture in your system to give you peace of mind. We can extinguish spyware, malware, ransomware and several other threats. Your network is your biggest asset, and it has never been at bigger risk as hackers become more sophisticated.

PennComp can offer the best network support and install robust safeguards. Contact a local team of IT experts that specializes in protecting companies in Houston against malicious threats.

Data Recovery

Data is a valuable resource for any company. Losing your data is the number one threat that keeps business owners awake at night.

You can relax. PennComp’s crack data recovery team has helped countless firms in Houston after a data breach. It does not matter if your data loss came from a server problem, a database problem, or a compromised endpoint, we can perform a swift diagnostic to get back your assets.

Satisfaction Guaranteed

Our experts can help with cloud solutions, IT security, network security, and so much more. You can find us in your area quickly and easily. We are just a click or call away.

Satisfaction
Satisfaction

Satisfaction Guaranteed

Our experts can help with cloud solutions, IT security, network security, and so much more. You can find us in your area quickly and easily. We are just a click or call away.

Helpful Technology Resources for Houston

Internet Service Provider in Houston

Choosing the right internet service provider (ISP) can be a hard process. ISPs all have very different products such as technical support, access speed, and location. Common questions that need to be asked are how much capacity do you need, and how many IP addresses?

SMBs need to also consider the downtime record of each ISP and the service level agreements they will enter. Cost is also an important factor.

Penncomp will guide you in your decisions and strategy pertaining to the selection of your ISP.

Helpful Technology Resources for Houston

Internet Service Provider in Houston

Choosing the right internet service provider (ISP) can be a hard process. ISPs all have very different products such as technical support, access speed, and location. Common questions that need to be asked are how much capacity do you need, and how many IP addresses?

SMBs need to also consider the downtime record of each ISP and the service level agreements they will enter. Cost is also an important factor.

Penncomp will guide you in your decisions and strategy pertaining to the selection of your ISP.

Experiencing a Power Outage in Houston?

Businesses need power. This makes power outages most frustrating. PennComp can help you deal with IT issues, which result from intermittent power loss.

Power outages are one of the key reasons for loss of data. When an electrical surge happens, it can affect your entire IT infrastructure. This means that your endpoints, servers, and network portals are all at risk. Recurring and unstable power sources can put all this important equipment at risk.

So, what is the answer?
You can buy an Uninterruptible Power Supply (UPS). This important device allows your business-critical systems to continue to run during an outage. It can also allow you to shut down your infrastructure safely if the outage is set to be a lengthy one.

Experiencing a Power Outage in Houston?

Businesses need power. This makes power outages most frustrating. PennComp can help you deal with IT issues, which result from intermittent power loss.

Power outages are one of the key reasons for loss of data. When an electrical surge happens, it can affect your entire IT infrastructure. This means that your endpoints, servers, and network portals are all at risk. Recurring and unstable power sources can put all this important equipment at risk.

So, what is the answer?
You can buy an Uninterruptible Power Supply (UPS). This important device allows your business-critical systems to continue to run during an outage. It can also allow you to shut down your infrastructure safely if the outage is set to be a lengthy one.

 

Are You Ready?

As Houston’s IT Support experts, we understand what your local business needs. We also know what your competitors have in their stable. We’ll take your business goals and create an IT-based pathway to take you to success in your objectives.

PennComp will guide your business into the future with world-class technology, robust data protection, and provable productivity tools.

Are You Ready?

As Houston’s IT Support experts, we understand what your local business needs. We also know what your competitors have in their stable. We’ll take your business goals and create an IT-based pathway to take you to success in your objectives.

PennComp will guide your business into the future with world-class technology, robust data protection, and provable productivity tools.