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IT Support Houston

IT support Houston built around your objectives and backed by some of the best service in the business.

Comprehensive IT Support Houston

  • Rapid Response

    Responsiveness that matches your business needs and objectives. Normal and after-hours support staffed by Level 3 engineers around the clock.

  • Infrastructure Monitoring

    We will keep our eyes on your infrastructure 24/7 to ensure maximum availability.

  • Endpoint Protection

    Best-in-class technologies like ESET, TrendMicro, FortiNet and Cisco. Also 2FA/MFA implementations for Cisco Duo, Google and Microsoft for VPN, domain, email and application access.

  • Email Services

    Protecting the integrity and confidentiality of your communications with Google, Microsoft 365 and Exchange.

  • Backup & Disaster Recovery

    Building a backup and disaster recovery solution with solid solutions like Veeam and StorageCraft.

  • Private Cloud Hosting Solutions

    Customized scalable storage for your infrastructure, data, email and offsite backups.

Overview

Offering superior IT support in Houston, PennComp works closely with small to medium-sized businesses to enable powerful IT networking, integration, and cloud computing. No matter the level of IT support needed, our Houston team offers tailored solutions and unlimited skillsets to act as an extension of your business.

A leader in strategic, proactive IT services, PennComp’s IT support services help businesses in the greater Houston area:

  • Reduce downtime by following proven methodologies and best practices
  • Manage all aspects of your technology
  • Reliably backup and verify your data
  • Reduce technology costs while optimizing productivity
  • Get ahead and stay ahead of the technology curve with innovative solutions
  • Make the most of technology investments

Our firm is backed by some of the best and brightest IT support engineers in the industry. Staffed with Level 3 engineers that have at least five years of experience, our team prides itself on being responsive when resolving technical issues. Our clients value dedicated engineers assigned to their account, providing:

  • Individual, personal attention
  • Consistent Level 3 support
  • Customized technology solutions
  • An extension of your own staff
  • After-hours support
  • Centralized ticketing system, ensuring no issue gets un-attended

Located conveniently just off the 610 Loop, PennComp has served the greater Houston area since 1985. Founded on forward-thinking business concepts, we take a collaborative approach that draws upon years of collective business and tech experience, including EOS Traction, Lean, and Six Sigma methodologies.

This distinctive environment has created an award-winning workplace – PennComp is the only Houston IT support provider named on both the Houston Best & Brightest Companies to Work For and the Houston Business Journal Best Places to Work lists.

Why Choose US

  • Commitment

    At PennComp we solve the IT problems of today with an eye on the technology needs of tomorrow. This long-term view and commitment helps our clients cultivate an IT infrastructure that performs year after year. Our IT support professionals stand ready to bolster existing networks, integrate new business-critical applications, and develop software and internet-based solutions that are customized to your ultimate technology and business goals.

  • Experience

    Our IT support services are built on the best business practices of Lean and Six Sigma, and are backed by some of the best and brightest engineers in the industry. We staff your projects with experienced IT engineers with at least five years of experience. These Level 3 engineers aim to resolve your IT problems on the first try.

  • Attention

    PennComp distinguishes itself from other IT support providers on one of the most basic human levels: Personal relationships. Our clients enjoy dedicated IT engineers assigned to their account, providing a platform for consistent service, individual attention, and customized technology solutions. Count on us to work as a tireless extension of your own team to optimize your productivity, reduce IT costs, and implement innovative ideas.

Stop wasting time and money on technology. Let’s get started

PennComp IT Support Houston Factsheet

One goal: Fast response times with issues fixed the first time.

Years Combined IT Support Experience

0+

Years Combined IT Support Experience
Average Server & App Uptime

99.90%

Average Server & App Uptime
PennComp Customer Retention

0%

PennComp Customer Retention
Tickets Resolved in 24 Hours

0%

Tickets Resolved in 24 Hours
Average Client Sat Rating

9.60/10

Average Client Sat Rating
Years Average Employment

0+

Years Average Employment

Technology Partners, Certifications and Affiliations

Our IT Support services will help you succeed. Let’s get started

CLIENT SPEAK

Tom Rathjen
CEO, Aloha Payroll

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IT Support Houston News

Insights to help you do what you do better, faster and more profitably. View all articles