To minimize downtime while maximizing workplace efficiency, PennComp dedicates a specific number of hours each month to maintain your computing environment as part of our IT maintenance contract. Your customized maintenance-related tasks are regularly, proactively performed. In the event of an issue, our response during business hours is always under 15 minutes for critical issues and almost always within an hour for non-critical issues. Outside of business hours, you have the option of two- and four-hour response times.
PennComp takes a unique approach to IT infrastructure management that draws upon years of collective business and IT experience, including EOS Traction, Lean, and Six Sigma methodologies.
Rely on PennComp to help you maintain smooth, functioning technology systems backed by some of the most qualified IT engineers in Houston.